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Delete Your Account

How to delete your account

Account deletion is done entirely in the Commity app — no need to email us.

  1. Open the Commity app Make sure you are signed in to the account you want to delete.
  2. Go to Profile Tap the profile icon in the bottom navigation bar.
  3. Scroll to the bottom and tap "Delete account" The option appears at the bottom of the Profile screen.
  4. Confirm deletion A confirmation sheet will appear. Tap "Yes, delete my account" to proceed. This action is immediate and cannot be undone.
If you have an active commitment Deleting your account while a commitment is active will charge the full stake amount before deletion. This is stated in the Terms of Service. Your commitment cannot be cancelled to avoid the charge by triggering account deletion.

What gets deleted

When you delete your account, the following data is permanently removed from our systems:

Data type Status Notes
Account credentials (email, password) Deleted Removed immediately from Supabase Auth.
Profile (name, handle, preferences) Deleted All profile data is purged.
Commitments and goals Deleted All commitment records are removed.
Session and check-in history Deleted All location check-in records are purged.
Notification preferences Deleted Removed with the account.
Payment method details Deleted Stripe payment methods are detached. Commity does not store full card numbers.
Stripe customer record Retained by Stripe Stripe retains transaction records for legal and fraud-prevention purposes as required by financial regulations. We cannot delete these on Stripe's side. See Stripe's Privacy Policy.
Payment transaction history Retained Financial transaction records are retained for up to 7 years to comply with UK financial record-keeping obligations.

Can't access the app?

If you are unable to access the app to delete your account (e.g. lost access to your device or email), email us and we will delete your account manually within 30 days.

Email info@thecommity.com

Questions

For any questions about your data or the deletion process, see our Privacy Policy or contact us.